Our Reviews

Shane and Brian were amazing…. Shane always takes care of me thats why i continue to shop at pogue!

You had my vehicle for almost 2 weeks after parts were in. I had to rent a car because it took way too long

ordered needed parts and provided service as requested

Always have great customer service when I visit.

Nice friendly staff and quick service

Customer service was excellent! They found the vehicle I wanted and I was driving it home in two days. Everyone treated me like I was family.

Very pleased with the service and staff

Everyone was courteous, and got the vehicle in serviced and out in a timely fashion.

Had a list of repairs needed and did good job

Pogue service center did a great job with my recent experience. They kept me informed about my vehicle and was great at explaining everything.

Brian the salesman made my first car buying experience a delight. He was so easy to work with, I look forward to buying more cars from him in the future. The finance manger was amazing as well, he explained everything very carefully and reassured me about any questions I had. The dealership itself had a great inventory and everything was very clean. Everyone we ran into was so nice and friendly.

Everyone was very helpful and went out of their way to help me. I appreciate how everyone was willing to stay late to get everything done. Donna was outstanding as was everyone who was a part of getting this deal complete. Thank you again!

It’s always a good experience at Pogue

Great place to do business with

Timely and courteous employes

Alex Pogue and Lindle Epley great to work with

Was talked two in detail what was needed to do to get my GMC Acadia lined up two keep tires last longer

Got er done really quick!

Got my car in very quickly and had me on my way before I knew it.

No hassle experience, on my truck purchase.

So easy to work with! Lendel and team made the buying process flawless!

Scheduled oil change at 8am; completed in a timely manner and was notified I could pick up.

I got my oil change quickly but the price is getting way to high.

We have bought 4 vehicles from Pogue Chevrolet in Powderly Ky and 3 of those from Lindell Epley who has always made the experience pain free and he acts like he appreciates our business. However I will NOT go back to their service department! The two representatives who I had to deal with for scheduling service work on our previous vehicle needs more training especially in how to communicate with customers.

Service fast and efficient

Was glad that I was sent this survey. To even give score of poor is more than I feel is needed. We had a terrible service visit to have an oil change done. our appointment was at 9am for s simple oil change and filter. we arrived 15 min early for our appointment. We gave the service writer the keys and went to wait for it to be done. No one from service contacted us or most of the customers in the waiting room for updates on our vehicles. There were people there before us that waited as long as we did. Two hours later we were contacted by one of the service advisers about our truck. It was not done yet but they made us aware of an issue that i wasn't concerned about( a manifold bolt broken off which is common on LS engines). When they came and got us we thought our vehicle was done. But not yet. So we went back to sit down and had to wait for 45 min for it to be completed. An oil change and filter took three hours to do. And many others in the waiting room were waiting for over two hours or more. They even came out and started asking people their names and what kind of car they had. I guess they couldn't keep track of that either. It was truly a poorly run service department. I hope the many others who were there will chose to fill out their surveys so management is aware of the issues. This is not my first service there and all the other times the wait has been longer than appropriate. I kept my cool but was about to let them know my thoughts on the situation. Being in the waiting area with all the other customers there were many who strongly felt the same. There is a reason that you make appointments. If my appointment is 9am that means you should be there and ready to perform your job at that time. That's why people schedule appointment accordingly. We arrived at 845am and they took the keys and vehicle right then. We left the dealership at 1145am, that's three hours to change the oil and filter on my vehicle. That's unacceptable from your service department. My only recourse is to take my business and service work elsewhere. Thanks for you time.

It took 3 tries for them to find the noise that was coming from the rear of my van. we thought that was the lane alert, but it was the radio. Thanks for them working to find the problem.

Routine service to my 2020 Envision was timely and efficient.

In and out no problems

I needed an oil change for my 2017 Chevy Spark. Stopped by and made an appointment. Returned at my appointment time and they promptly got it done Good job and Thanks to the Pogue Team.

I ha b e found out that both of my key fobs does not belong to my car. The inner key to unlock the door on both fobs is not the right one for my car. And you want me to pay to get the right ones. Not good!!!!

I was not informed of how long iit would take to fix my chev. they did not have a loaner car, or a rental. gm sent me a email that they would pay up to 44 dollars a day. i checked and could not find a gm car for this price, most were in the 80 a day. ii have a ford car that i used to get around. idid not know that it would take 10 days to repair my car. I saved pogue at least 700 dollars by using my other car.I

Had my 2025 Chevy 2500 serviced. Made the appointment, got my truck in and out in a timely and professional manner. Very knowledgeable and efficient service department.

Courteous and respectful.

Oil change and tire rotation took an hour 45 minutes.

Great service. Put new tires on. Put spare and everything back in its proper place in the car.

Outstanding service!

They have big inventory to choose from. All the salesman were very welcoming and I was in a new 2026 Terrain for a great price.

I brought my truck in for oil and lube and a minor recall. They promptly got me in and started the work. After over 2 and 1/2 hrs they finally finished. That seemed excessive for what was done. I'm highly skeptical to return as no reason was given for the time frame.

There were no problems making the appointment. The service was done well and on time.

Brought my truck in for an oil change and tire rotation. Even though the service department looked to be very busy my truck was ready in about 90 minutes. Very pleased with the service that I received.

They always do a great job.

Friendly, courteous, knowledgeable. Clean facility. Great place to get service for you vehicle.

All went very well

The work and my concerns were all handled in a timely and professional manner. Great work, thanks...

Overall great experience with Pogue they always do a great job in my personal experience. Pogue always does my service on both my vehicles they have always been very helpful and do not try and over sale extra they just do what i ask.

Always enjoy going , courteous employees, Mike at service desk has always been helpful. Everyone makes you feel welcome. Just wish they can put the close caption on the TV or make it to where the remote is there for someone to turn on or off.

Great to deal with

This was by far the most screwed up service that I have had at this dealership? What was supposed to be a one day 2 day tops turned out to be a 5 day. Then on top of it all they never said thank you or even handed my a car wash token for 2200$ spent. Even the rude guy gives a token.

Jerry and Shane went over and beyond for me and my crazy schedule. Great experience all around.

Clean environment

Friendly and ready to do what's best for your vehicle.

they fixed the injector problem,and gave me a new loner vehicle to drive .

Very pleased with the service

Everybody was helpful and very informative. They worked well with me and the extended warranty i had on my truck. The truck works great now. Thanks so much!!!

Very good and short wait time

Great experience. Everything went smoothly and quickly. Jerry was very helpful as well as all others. Store is clean and inviting.

My appointment was made quickly, and I got in and out with no trouble.

Fantastic Purchase Experience and Best Price Anywhere! Zero gamesmanship!

Good

Took care of my problem.

Everyone was very nice and accommodating. Was a very smooth sale and we are very satisfied!

Fixed my issues and very good job. Let me know everything up front.